General terms and conditions for Lynk & Co wheel and tire service for non consumers
Valid from 1 August 2022
These are the general terms and conditions applicable to the Lynk & Co wheel service (‘Wheel Service’) (‘General Terms’) between Lynk & Co Sales Italy S.R.L. (‘Lynk & Co’, ‘we’, ’us’, ‘our’, ‘Party’) or any of its Affiliates (which means an entity that directly or indirectly through one or more intermediaries is owned by more than 50% by Lynk & Co or Lynk & Co International AB) and you as a buyer (‘you’, ‘your’, ‘Party’) on the Site or via email in France.
Please read through all Sections of these General Terms as these form an integral part of the agreement between you and Lynk & Co for the Service (as defined in Section 3 below) (the ‘Agreement’) together with the details in your written order confirmation (‘Order Confirmation’).
As things change, these General Terms may change too, so please make sure to read through these General Terms every time you purchase the Service, even if you have done so before.
1. Company information Lynk & Co Sales Italy S.R.L., corporate registration number, IT11422930963
Address: Viale Monza 347, Milano, 20126, Italy
Telephone number: +46 31 309 7570
Email address: firstname.lastname@example.org
2. Contact details Lynk & Co Customer Engagement Centre (‘Engagement Centre’)
Phone Number: 0800-694200
3. Scope Wheel Service entitles you to the Service specified below in Sections 3.1 and 3.2 and apply only to the individual Lynk & Co Car specified in Your Order Confirmation.
The services included in Wheel Service are listed below (‘Service’).
3.1. Wheel shift and storage Wheel Service includes, (i) 1 (one) seasonal wheel or tire shift (as specified in your Order Confirmation) at a Lynk & Co contracted workshop (‘Wheel Shift’) as well as (ii) storage, wash and pressure check (‘Wheel Storage’) of those wheels or tires not mounted on the Lynk & Co Car and in use. Wheel Storage will be for 1 (one) season, which varies between national regions but will not extend beyond the period of either 1st September – 31st May or 15th March – 30th November (‘Wheel Storage Season(s)’).
3.2. Pick-Up and Delivery The Service can be purchased to include Pick-up and Delivery (‘PUD’) of your Lynk & Co Car for Wheel Shift. If you have purchased the Service including PUD, Lynk & Co will pick up the Lynk & Co Car at a by you and Lynk & Co agreed location and bring it to a contracted workshop for Wheel Shift. Following Wheel Shift completion, Lynk & Co will return it to you. You can find the details of the PUD Service here.
3.3. Booking To arrange for Wheel Shift with PUD, Lynk & Co will contact you with a proposed date based on the standard practice in the region of your home address. Should the Lynk & Co proposed time and date for Wheel Shift be unsuitable to you, you may propose another date and time.
If you have not purchased the Service including PUD, You must schedule the Wheel Shift yourself at the workshop designated by Lynk & Co and in accordance with any other instructions provided by Lynk & Co. Lynk & Co will inform You of what workshop You shall contact to schedule the Wheel Shift and within which period of time.
If you have not purchased the Service including PUD and You want to cancel or reschedule your Wheel Shift, you must contact the designated workshop. Cancellations must be made no later than 14.00 the working day before your Wheel Shift. If you cancel after 14.00 the working day before your Wheel Shift, you will be charged a cancellation fee of EUR 20. If you have the Service including PUD, cancellation and rescheduling is governed by the separate terms for PUD.
If you do not follow the instructions provided to you regarding the Wheel Shift, We are entitled to further compensation from You for any costs and losses which We incur as a result thereof.
4. Price and payment The total price (‘Price’) applicable to your Order will be contained in the offer and the Order Confirmation. Unless we state otherwise, the Price excludes value added tax (‘VAT’). The Price for your Order must be paid not later than five (5) working days from the date of issue of the Lynk & Co invoice, which will be issued following, and on the same day as, completion of the Wheel Shift.
You are responsible to pay for your Order as per the invoice and these General Terms. In the event that your payment is in arrears, Lynk & Co will issue one (1) payment reminder (a ‘Payment Reminder’) on the day following the payment due date asking you to make payment promptly. Please make sure to follow the payment instruction in that reminder, it may differ from your normal payment method. Where your payment remains in arrears three (3) working days following the Payment Reminder, we will initiate a formal reminder, dunning procedures and debt collection measures, which may incur additional costs for you.
5. Term, cancellation and termination
This Agreement is valid for a fixed period of one (1) Wheel Storage Season (‘Term’) beginning on the date you enter the Agreement. The Agreement will automatically terminate at the end of the Term.
5.2. Cancellation You have the right to cancel the Service before completion. Should you do so, the Agreement will automatically terminate and you will be obliged to pay Lynk & Co for the part(s) of the Service which have already been performed and work which must be completed despite cancellation, the value for which will correspond to that price which would have applied had the Agreement only contained the part(s) of the Service completed.
Lynk & Co is also entitled to further compensation in the form of costs for the remaining part of the Service which will not be performed due to your cancellation and compensation for loss for inability to take on other work due to the Agreement. The provisions of this Section will not apply should the cancellation stem from damage to or loss of the Lynk & Co Car due for Service other than as a result of negligence on your part, or inability by you to avail of the Service due to governmental regulation, decision or similar circumstance outside of your control. Our compensation under this Section will not exceed our loss resulting from the cancellation.
In the event that you have paid the Price before cancelling the Service, Lynk & Co will reimburse you the Price minus the amounts Lynk & Co is entitled to without undue delay.
5.3. Termination Lynk & Co has the right to terminate this Agreement with immediate effect should circumstances outside of Lynk & Co’s control effect the conditions required for Lynk & Co to perform the Service in Italy and therefore remove Lynk & Co’s ability to perform its obligations under these General Terms. In the event that you have paid the Price before the Agreement is terminated pursuant to this paragraph, Lynk & Co will reimburse you the Price corresponding to the part of the Service not completed due to the termination by Lynk & Co.
Both you and Lynk & Co have the right to terminate this Agreement with immediate effect should the other Party have materially been in breach of the terms of the Agreement and not rectify such failure within fifteen (15) days from receiving notification from the other Party of such failure.
6. Wheel collection Upon termination of the Agreement, for whatever reason, you are responsible to collect those wheels or tires in Wheel Storage within the period of the Wheel Storage Season applicable to the Agreement. Should you fail to do so, we will store your wheels or tires for another Wheel Storage Season and charge you for the Wheel Storage.
Should you fail to pay Lynk & Co for the additional Wheel Storage, the provisions for late payment in Section 4 above will apply. If we have not received your payment within the time frame set out in the written reminder, we have the right, following three (3) months from the date of the reminder, to sell your wheels or tires in Wheel Storage. Should we choose to do so, and the value of the sale exceeds your payment obligations to us, we will pay to you the value of the sale minus the value of your payment obligations to us and the cost of the sale.
7. Fault 7.1 The Services shall be performed in a professional manner and in accordance with what Lynk & Co has held the Service out to be. Lynk & Co shall not otherwise be liable for the characteristics of neither the Service nor the wheels and/or tires. Further, Lynk & Co shall not be liable for defects or damages caused by you, such as, but not limited to excessive wear, insufficient maintenance, or incorrect handling. It is your responsibility to inspect the Lynk & Co Car and the wheels and/or tires for any defects or damages resulting from the Services upon the return of your Lynk & Co Car after completion of any of the Services.
7.2 Lynk & Co shall only be liable for defects which existed at the time of return of your Lynk & Co Car to you upon the completion of any of the Services. You must notify Lynk & Co of any defect within five (5) working days (the ‘Notification Period’) from the date on which your Lynk & Co Car was returned to you. The notice of defect must contain a description of the defect. Untimely notice of the defect by you shall result in forfeiture of the right to complain of the defect.
7.3 Lynk & Co shall have the right and the obligation to rectify any defects and shall be entitled to determine, at its sole discretion, whether rectification will be made through repair or through replacement (redelivery) which shall be the only remedies available to you. Lynk & Co will rectify the defect promptly and shall bear the costs of rectification, troubleshooting and where applicable transport. You will be responsible to support the return of the wheels and/or tires to Lynk & Co along with any Lynk & Co requested documentation.
7.4 You shall compensate Lynk & Co for any and all labour and costs incurred where notice of fault is subsequently proven incorrect, in that there was no fault in the Wheel Service for which Lynk & Co was liable.
8. Limitation of liability With the limitations set out herein, if a Party breaches the terms of this Agreement, it shall compensate the other Party for the direct damages incurred as a consequence thereof.
Neither Party shall be responsible for any indirect or consequential damage caused by it, including but not limited to any loses of production or profit.
Notwithstanding anything to the contrary contained in this Agreement, the liability of the Parties for damage and losses arising pursuant to or in connection with the representations, warranties, indemnifications or other obligations (whether express or implied) of the Parties under this Agreement shall not exceed total value of this Agreement.
Except as provided for in 5.3 above, we are not responsible for not fulfilling the Agreement if the reason is due to events that are beyond our reasonable control which we could not have reasonably been expected to have anticipated when concluding the Agreement with you, or if we are prevented or delayed from acting according to the Agreement by anything you (or anyone acting on your behalf) do or fail to do.
For the avoidance of doubt, where a Party is entitled to a specific remedy hereunder, such right shall not be deemed to restrict that Party’s ability to claim other legal remedies under the Contract or under applicable law.
9. Transfer of rights We reserve the right to use sub-contractors to fulfil our undertakings and may assign or transfer our rights under the Agreement to third parties. This will not affect your rights and our obligations under these General Terms. You are not allowed to transfer any right or unfulfilled obligations to a third party without our prior written consent.
11. Applicable law and jurisdiction All Agreements entered under these General Terms shall be governed and construed in accordance with the laws of Sweden, without regard to any choice of conflict of laws including the United Nations Convention on the International Sale of Goods (CISG).
Any dispute, controversy or claim arising out of or in connection with this Contract, or the breach, termination or availability thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Arbitration Institute of the Stockholm Chamber of Commerce (the ‘SCC’).
The Arbitration Rules by the SCC shall apply unless the SCC in its discretion determines, taking into account the complexity of the case, the amount in dispute and other circumstances, that Rules of Expedited Arbitration shall apply. In the former case, the Arbitral Tribunal shall be composed by one (1) arbitrator.
The seat of arbitration shall be Gothenburg, Sweden. The language to be used in the arbitral proceedings shall be English.
Each Party undertakes and agrees that all arbitral proceedings conducted with reference to this arbitration clause shall be kept strictly confidential. This confidentiality undertaking shall cover all information disclosed in the course of such arbitral proceedings, as well as any decision on award that is made or declared as part of the proceedings. Information covered by this confidentiality undertaking may not in any form be disclosed to a third party without its written consent of the Parties. This notwithstanding a Party shall not be prevented from disclosing such information in order to safeguard its rights in connection with the dispute, or if disclosure is required by law, court order or by obligations pursuant to any applicable stock exchange regulation.