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The Care Plan comes included in the Month-to-month membership and it’s an optional add-on when you choose to buy your 01.
We've bundled up everything you need (and a few convenient extras) all in one handy package, so all you have to do is drive.
The Care Plan includes:
- Scheduled maintenance including pick up and return for appointments
- Remote software updates
- Health check of car and proactive planning
- Replacement mobility if your car is at the workshop
- Wi-Fi hot spot
- Customer care
Learn more below!
Don’t need another thing on your to-do list? No worries. We'll keep track of your scheduled maintenance for you. In fact, when it's time for maintenance, we'll even pick your car up, take it to the workshop, and return it. If service takes longer than a work day, you'll get an alternative mobility solution.
When and what?
Scheduled maintenance happens every second year or at 30 000 km, whichever comes first. We'll check technical parameters, replace any parts necessary, and do some software updates.
Wiper blades will be replaced every year to ensure good visibility. If the car isn't scheduled to go to the workshop, new wiper blades will be sent to you.
Every second week your car will get a health check through the cloud. This tracks your car’s wellbeing and proactively plans for maintenance and repairs, making sure the car needs as few visits to the workshop as possible.
Our support team is here for you! Just find the button on the ceiling of the 01 and give it a press. We'll help out with a phone fix, repair, or trip to a nearby workshop (by a third party supplier). We’ll also make sure you get a temporary mobility solution if needed.
Roadside assistance is standard for all and available throughout Europe, so you can feel secure wherever your adventures take you.